Privacy Policy

🔒 Privacy Policy


Overview

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.


SECTION 1 – What Do We Do With Your Information?

When you purchase something from our store, we collect the personal information you give us, such as your name, address, and email address, as part of the buying and selling process.
Additionally, when you browse our store, we automatically receive your computer’s IP address to help us understand your browser and operating system.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.


SECTION 2 – Consent

How do you get my consent?
By providing personal information to complete a transaction (e.g., verifying your credit card, placing an order, arranging delivery, or returning a purchase), you consent to our collecting it and using it for that specific reason only.
If we request your personal information for a secondary reason like marketing, we will ask you directly for expressed consent or offer you the opportunity to say no.

How do I withdraw my consent?
If you change your mind after opting in, you can withdraw your consent for continued collection or use of your information at any time by contacting us at support@website.com.


SECTION 3 – Disclosure

We may disclose your personal information if we are required by law or if you violate our Terms of Service.


SECTION 4 – Shopify

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.
Your data is stored through Shopify’s data storage and secure databases, protected behind a firewall.

Payment:
If you use a direct payment gateway, Shopify stores your credit card data, which is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). This data is retained only as long as necessary to complete your purchase.

All direct payment gateways comply with PCI-DSS standards, governed by major brands like Visa, Mastercard, American Express, and Discover.
More details can be found in Shopify’s Terms of Service and Privacy Policy.


SECTION 5 – Third-Party Services

Third-party providers used by us will collect and use your information only as necessary to perform the services they provide.

Some may operate in different jurisdictions. For instance, if your transaction is processed in another country, your data may be subject to that jurisdiction’s laws (e.g., U.S. Patriot Act).

Links:
Our store may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.


SECTION 6 – Security

We take reasonable precautions and follow industry best practices to protect your personal data from loss, misuse, or unauthorised access.
All credit card information is encrypted using SSL and stored with AES-256 encryption. While no method is 100% secure, we follow PCI-DSS and industry standards.


SECTION 7 – Cookies

Here are some cookies we use to enhance your experience:

Cookie Name Description
_session_id Stores session info (referrer, landing page, etc.)
_shopify_visit Tracks number of visits (expires after 30 minutes)
_shopify_uniq Counts unique visits per customer (expires next day)
cart Stores contents of your cart (persists for 2 weeks)
_secure_session_id Session-specific data
storefront_digest Verifies access for password-protected stores

You may choose to opt-out of non-essential cookies in your browser settings.


SECTION 8 – Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province, or that you have given us consent to allow any of your minor dependents to use this site.


SECTION 9 – Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes take effect immediately upon being posted. If there are material changes, we will notify you on this page.

If our store is acquired or merged, your information may be transferred to the new owners to continue service.


SECTION 10 – Text Marketing

Text Marketing & Notifications (if applicable):
By entering your phone number at checkout and completing a purchase, you agree to receive text messages related to your order and occasional marketing offers.

  • Maximum of 5 messages per month

  • You can unsubscribe anytime by replying STOP

  • Standard message/data rates may apply


Questions & Contact Information

If you wish to:

  • Access, correct, amend, or delete any personal data we hold

  • Register a complaint

  • Or simply need more information

Please contact our Privacy Compliance Officer at:
📧 pokestoresuk@gmail.com
Re: Privacy Compliance Officer